This Refund Policy explains the conditions under which refund requests may be considered and how to proceed if needed.
This refund policy applies exclusively to fully completed transactions and is limited to one specific services offered by WikiAgent: Token Verification.
Refunds may be granted under specific conditions if requested within 14 days of the completed order:
Delays caused by technical issues on our end.
Duplicate charges for a single order.
Orders canceled by WikiAgent, except in cases involving fraudulent or misleading submissions.
Refunds will not be issued under the following circumstances:
Dissatisfaction after a completed order.
Inability to launch your token due to external issues.
Inactive or delisted tokens.
Requests to delete a verified token profile.
To request a refund:
Email [email protected] from the address used in the original order.
Provide your transaction hash, token address, and the reason for your request.
Our support team will assess eligibility based on the outlined criteria.
Approved refunds are processed via the original payment method, typically within up to 2 weeks, depending on payment networks.
This policy may be revised without prior notice. The latest version will always be published on our official site. For assistance or clarification, contact us at [email protected].